Senior Manager of Accounting Operations: because miracle worker is not a job title. Meet Afton, a number ninja who has worked diligently in heading up our accounting department over the course of the last 5 years.
Daily Responsibilities: approves of all transactions relating to tenant and vendor ledger accounts; maintains all financial activities related to account receivables and payables; tracks proper financial reporting; calculates spending and profit & loss statements; verifies all accounts associated with property management.
If all else fails, we can always count on Afton to keep our business in balance.
It not easy being the world’s greatest accountant, but someone’s gotta do it. Meet Leslie, a dabbler in double entry and member of our staff since May of 2018.
Daily Responsibilities: posts accounts receivable, processes receivables for assigned accounts; receives, analyzes, pays and records all accounts payable bills associated with assigned accounts; maintains chart of accounts; maintains required records and reports or files, including those for tenants and properties; directly communicates with utility companies and tenants to analyze tenant accounts; conducts monthly reconciliations of bank statements; issues invoices to customers; provides clerical and administrative support to management, as requested; and pays taxes related to each entity/property.
This Round-the-Clock Record Keeper is definitely a 10 out of 9 in our books.
Remember: eat, sleep, count, repeat. Meet Megan, a big, bad, bookkeeper who joined our talented team in June of 2017.
Daily Responsibilities: posts accounts receivable, processes receivables for assigned accounts; receives, analyzes, pays and records all bills for accounts payable associated with assigned accounts; maintains chart of accounts; maintains required records and reports or files, including those for tenants and properties; directly communicates with utility companies and tenants to analyze tenant accounts; conducts monthly reconciliations of bank statements; issues invoices to customers; provides clerical and administrative support to management, as requested; and pays taxes related to each entity/property.
Far from a liability, we’re happy to have Megan as one of this departments newest assets.
This realtor’s life motto is YOLO (You Only List Once)! Meet Rick, a fully accredited real estate professional with a license to sell. Rick has skillfully served as our senior leasing agent/decorative director since 2011.
Daily Responsibilities: serves as the primary leasing agent for all single-family homes in the Lehigh Valley and surrounding areas; works to further the overall advertising and marketing efforts of the company; and develops the concepts for home interior and construction designs, as it relates to capital improvement projects.
One thing is for certain: Rick’s job won’t be going into foreclosure any time soon.
This interns job is far from boring. In a field where you are needed for one thing or the other (non-stop) Palmer, has adjusted to the demands of Post Road Managements fast-paced work environment in a Flash.
Daily Responsibilities: as a part-time intern, Palmer assists the Project & Construction managers with errands & misc. tasks–ranging from picking up documents and making copies to creating spreadsheets and coordinating meetings.
His approachability and willingness may one day land him a job in this Justice League.
Enmanuel Castillo | Director of Making People Happy
from DeSales University
Let us introduce you to our Lord of the Rings. Enmanuel started his career at Post Road Management as an Administrative Assistant at the corporate office front desk in June of 2015. His skills exceeded the expectations of this position and he was move to leasing agent in just eleven short months. From there Enmanuel was promoted to Property Manager for six buildings throughout the Lehigh Valley area. You can now find Enmanuel in the Regional Managers position at the company.
Daily Responsibilities: oversees a staff of nine property managers ensuring all operations at their designated properties are running smoothly–this includes but is not limited to leasing efforts, accounts receivable, tenant concerns, policy compliance and maintaining the facilities.
from Lehigh University; PA State Real Estate Agent
Need help keeping a roof over your head, George is the man to fight that fire. With the company for just three months, George has demonstrated his passion for Real Estate and Property Management.
Daily Responsibilities: works side-by-side with Hadi Rabih in cooperatively managing four residential communities and student housing town-homes in Berks County. From scheduling tours and answering questions to collecting tenant dues and coordinating his maintenance techs, George has really shown us how to monitor all of the heat.
from Shippensburg University & Northampton Community College
Some people don’t believe in miracles. They have never met Alyssa, a dedicated Senior Property Manager since October of 2013.
Daily Responsibilities: oversees daily operations for multiple properties and buildings, including those in the Easton, Allentown and Bethlehem areas; walks through properties and vacant units on a daily basis to ensure aesthetic upkeep; organizes daily maintenance tasks, including contractor statuses in units being renovated or flipped and supervises their overall workflow; handles prospective tenant communication, supplies detailed information on available properties and apartments, including rent, utilities, and other amenities; collects, processes and completes data entry for tenant payments, as necessary; communicates with tenants regarding any past due balances; mediates and provides solutions for any tenant disputes; attends court hearings for any breach of lease issues, including past due rent and/or other lease violations; negotiates service contracts with vendors; coordinates new renovation projects, including overall style and cost of materials, with the assistance of project managers; manages municipality offices to ensure guidelines are followed, permits are pulled, and required paperwork for rental properties is submitted; trains of new employees; and assists other managers, maintenance techs, and employees, as needed.
Alyssa, thank you for helping to give us a new lease on life.
If you prefer, we could just call her the Monopoly Woman. Meet Lisana, a dandy addition to our Rock St. Gardens team since June of 2018.
Daily Responsibilities: advertises units, negotiates lease terms and meets with prospects to increase occupancy; inspects models to ensure “market-ready” ; enhances customer satisfaction and provides distinctive service in all interactions; demonstrates community and apartment/model and applies product knowledge to clients’ needs by communicating the features and benefits; performs tenant screening and secures deposit in accordance with the company procedures and fair housing requirements; provides efficient face-to-face customer service; acts as liaison between tenants and property owners; creates, mentors and manages a cohesive property maintenance team; is a brand ambassador to create promoters within industry.
Don’t be afraid to come in and ask Lisana “house it going?”
from Northampton Community College and Lehigh Valley Real Estate Institute
We have ‘lots’ to be thankful for with this Property Manager on staff. Meet Karen, a resident wrangler with Post Road Management since April of 2018.
Daily Responsibilities: has senior level responsibilities for leasing the portfolio and interacting with the leasing community; creates value for the portfolio; and oversees 3 buildings located in Easton, PA, which include 95 residential and commercial units.
Karen kindly asks that you forget her phone number next time you lock yourself out of your apartment.
Business goals: lease, leases, and more leases. Meet Helen, a savvy saleswoman and star at Post Road Management since June of 2018.
Daily Responsibilities: oversees advertising; works to fill vacancies; processes applications; applies strategic plans to achieve tenancy expectations and works to maintain safe, clean, and secure premises at Aspen.
The bottom line is, Helen is nothing but a positive ROI.
Sorry, this employee’s services are not for rent. Meet Hadi, a momentous member of our Property Management team since July of 2017.
Daily Responsibilities: manages over 200 apartments in Berks County; helps clients find a suitable apartment; appropriately distributes maintenance-related issues; resolves tenant/landlord disputes; oversees renovation improvements; generates lease agreements; schedules and shows apartments to prospective tenants; monitors property needs; and works as a tenant conflict-resolution counselor.
Jennifer Tramontana | Director of Making People Happy
The force is strong with this one. Meet Jennifer, our Jedi Master for the Marshall Square property since Winter of 2018.
Daily Responsibilities: Manages the daily operations and activities at all properties; directly oversees staff; actively partakes in the daily activities associated with leasing, advertising, collections, tenant & vendor relations; ensures overall safety and well-being of tenants & community; and serves as an on-site property manager at Marshall Square. Jennifer, Yoda best!
In our estimation, this employee should stay on board for a fixed duration. Meet Matija, our banner planner who has worked as a Project Manager since July of 2013.
Daily Responsibilities: oversees day-to-day property service management; provides residential and commercial redevelopment services throughout the Lehigh Valley and surrounding areas; offers services in asset and construction management of multi-family dwellings, single family homes, and complete rehab developments; builds a deep understanding of clients’ needs and provides high-satisfying solutions to address current and future requirements; identifies undervalued and value-add properties for purchase and subsequent resale; oversees construction management; manages over 8 million dollars in total renovations costs for projects over the past 5 years; creates business plans and renovation budgets, with an acute focus on equity-return maximization; support senior investment and asset management professionals with daily management functions; and schedules, supervises, and inspects all renovation projects.
It’s safe to say that Matija serves as the perfect blueprint for a 5-star Project Manager.
Here’s one Project Manager who really digs new construction. Meet Brain, a Maintenance Technician since November of 2015 who was so devoted, he got promoted to Property Manager one year later in November of 2016. Don’t stop there, unless to stare at his miraculous achievement of a second promotion to Project Manager in 2017.
Daily Responsibilities: conducts meetings with clients to determine project intent, requirements and budgets; keeps meticulous records of all costs and expenses, to best analyze data against the budget; maintains project schedules by managing timelines and making proactive adjustments; maintains schedules to ensure that key milestones are being met at every phase; directs changes to project scope and cost; implements appropriate change management processes to keep projects on track; provides outstanding service to clients, in an effort to maintain and extend relationships for future business opportunities; coordinates utility service providers according to project schedules; obtains building and specialty permits from local jurisdictional agencies; performs regular job site observations to provide direction for all general contractor personnel; and prepares and follows through on all punch lists.
This stylish strategy specialist is projected to reach new heights at Post Road Management!
from Northampton Community College, Kutztown University, and Carpenters and Joiners School of Philadelphia
Sawdust is this guy’s favorite form of glitter. Meet Adam, a silent but deadly Maintenance Supervisor for Post Road Management who began as a Maintenance Technician in February of 2018, until his promotion in July of the same year.
Daily Responsibilities: coordinates and assigns daily tasks for each tech; oversees cleanliness of all commercial and residential properties; inspects completed work orders for accuracy, quality and completeness; runs, reviews, and analyzes progress reports; communicates via email with staff on a 24/7 basis; inspects houses; maintains an organized inventory system for commonly used materials; handles tenant complaints; and monitors all material expenditures.
We can’t fix stupid, but we can fix your property. Meet Anthony, one of our finest fixers since June of 2018.
Daily Responsibilities: executes maintenance repairs for units that require service at Heritage Hills & 120 Northampton St.
Ten-hut! Anthony is a proud Army Veteran with over 25 years of experience in the maintenance field. Professional, reliable, results-driven, and ethical are just a few words we use to describe this tactical tradesman.
Not all superheroes wear capes… some wear tool belts. Meet Randal, own company’s very own Superman since beginning as a contractor for Post Road Management in 2016, until coming on as a tech in July of 2017.
Daily Responsibilities: completes upkeep and maintenance orders at all single family homes and multi-family buildings throughout the Bethlehem area.
This family-oriented, self-starter is known for always sporting a smile on his face and going the extra mile to get the job done.